- Knowing when to take a break
- Coping with constant deadline pressure
- How your stress level impacts others
- The danger of using to-do lists
- Knowing when to compromise
- Detecting and neutralizing coworker anxiety
- Calming aggressive coworkers
- Tuning your communication to the situation
- Surviving the “grinding” phase of a project
- Don’t shy away from verbal combat
- How to know if you are overreacting
- What to do when people want you to fail