Are we working or playing?

Recently I’ve been talking to companies that want me to improve staff productivity. The opening conversation tends to be about the same: they pitch me on their company and what a “great place to work” it is. They brag about how smart the people are, how much fun everyone has, and how it’s more like a family that a bunch of co-workers. They describe all the perks like massages, video games, beer-on-tap, coffee bars, and how much everyone loves them. “Sounds like you have it all together,” I say after hearing all of this. “Well,” they reply, “I just wish we could get a bit more out of them.”

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